Here is the Canadian branch of PAWZ Road. We only offer Canada's shipping, our goal is to offer you the best shipping options, and we strive to provide you with services of the highest level.
Please refer to your shipping confirmation email to track your order. If you have any questions, please contact our Service team anytime!
Delivery Time = Warehouse Processing Time (1-3 Business Days) + Shipping Time (1-3 Business Days)
|Warehouse||Shipping fee||Order amount||Shipping days|
|CA||free||$49.99 and up||3-9 Days|
|CN||free||$10.00 and up||7-14 Days|
Can't Find Your Package?
Not to worry! Most items are found within two days. Here are some things to try.
• Check that your shipping address is correct.
• Check around your home or with neighbors.Boxes might be at back doors, behind bushes, etc.
• Give it 2 days. Sometimes carriers incorrectly scan packages that are still in transit.
• Check your mailbox or anywhere else you receive mail.Carriers deliver differently, especially if the package is small enough to fit inside your mailbox.
• Check for a notice of attempted delivery.This notice will tell you the steps you should take to receive your package.
• Contact the Carrier:Use your tracking number to start a claim with the carrier (FedEx, UPS, etc.).To contact FedEx, call 1-800-463-3339.For UPS, submit a claim or call 1-866-742-5877.
Tried everything? We'll fix it!
Notice: Our shipping times may be longer than indicated as changing COVID-19 restrictions affect delivery services. Know that our fulfilment teams continue to send product daily as we take extra precautions to ensure their safety.
Please also note that it may take up to 24 hours for your tracking link to update. If you did not receive a shipping confirmation or you have any questions about your order, send us an email at email@example.com
Thank you for your patience and understanding.